USA


There are a few options you can choose when you check out. USPS is the slowest option if you want fast DHL and FedEx is the way to go. USPS is usually 1-2 weeks but we have seen delays too. We do not guarantee delivery dates, we do not control Post Office, DHL or FedEx.

DHL and FedEx can deliver the next business day in USA except to smaller and remote locations which can take extra few days. If you ordered before DHL or FedEx you should know how fast they can be at your address. All orders are shipped as registered.

We ship the next business day. Saturday and Sunday is not a business day, we are closed. Also if it was not shipped the next business day it means it is long weekend, holidays. It will go out the next working day.


Canada


Canada Post is a good way to go. For rush delivery Canada Post express is a good option. FedEx express can do a good job too. I takes longer to smaller and remote locations and Canada Post is charging more money. Single test vials we would send by not registered mail in a small envelope and you pay only for stamps and envelopes.


Australia, New Zealand, EU and UK


We ship by regular mail in most cases not registered to reduce the shipping cost. But we have also DHL and FedEx available if you want fast. So if you are not sure how to choose the shipping options email us first. If we ship by not registered mail to give you lower price, it means there is no tracking number. If you choose not registered mail do not keep asking us for tracking number late. We cannot track not registered mail.


Worldwide, all other countries.


Since registered mail is expensive we give option to send by regular mail. Also DHL and FedEx is available to most countries.

Shipping price

The price varies depending on destination and weight it can be anything from $5 for single test vial by regular air mail and up for bigger orders. During checkout process you will be presented with a few options.

Damaged goods

Please note if you order single vials with the cheapest shipping option it is packed in a small envelope it does not provide too much protection . You pay the cheapest shipping price and we can offer the cheapest shipping option only . Please choose any higher shipping option like expedited then we can pack in more durable box. If any damage happens please provide pictures. We will reship.

Delays

On very rare occasion customs will hold the package for a routine inspection, there is no reason to be concerned. Steroids test kit is not on the list of restricted goods. It does not contain any controlled or restricted substances. We have noticed that it can take them anything between 1-2 weeks or even longer to release package. There is nothing we can do, we can call, complain and there is no response, you have to wait nothing else can be done to speed this up. It simply sits on the bottom of some container and they are not in rush to let it go. But everything else is moving fast. The delivery might also take a longer time if you are in remote area or place with reduced traffic.

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